In the current digital age, banks and lenders are increasingly focused on gaining deeper insights into their customers to offer personalised services and enhance the overall user experience. By refining the digital journey, financial institutions can build stronger relationships with their customers, helping them manage their finances more effectively and promote greater financial inclusion.

CRIF is a global leader in driving this transformation, offering:

  • Comprehensive Solutions that harness a wide range of data, insights, and innovative technologies, including credit, risk, behavioural, and business data, as well as alternative data sources like open banking and digital footprints.
  • ESG Data, Scores, and Analytics, helping financial institutions assess the ESG compliance of the companies, customers, and suppliers they work with, supporting sustainability goals and initiatives through analysis of environmental impact, resource usage, biodiversity, waste, emissions, and more.
  • Seamless Digital Experiences, from customer onboarding to ongoing engagement and business development, designed to meet the expectations of today's digitally-savvy consumers.
  • Value Creation by enabling organisations to operate more efficiently, effectively, and with a stronger customer focus.

Business Needs

Customer Management

Making data-driven decisions, building customer loyalty, managing risk, and ensuring seamless engagement.

Customer Identification & Onboarding

A blend of data and insights helps banks identify consumers and businesses across channels.

ESG Compliance & Sustainability

Reveal ESG scores to improve risk management, sustainability, and green finance.